Customer Care

For any inquiries or assistance, please email us at service@aupen.com.

Our customer service team will get back to you within 3-5 business days.

If you receive an email from donotreply@aupen.com, please direct your inquiries to service@aupen.com and include your order number for faster assistance.

Other Inquiries

For PR/Press Inquiries, please contact press@aupen.com

For corporate, wholesale, partnership inquiries, please contact info@aupen.com.